One of the reasons that Downing-Frye has experienced tremendous growth over the years is the friendliness of our staff. Many of our staff have been with us for over 15 years. This experience that has been a tremendous asset to our real estate agents. Our entire staff is cross trained to do multiple jobs.

  • Terese-Walker

    Terese Walker

    Terese has been with the Downing-Frye family for over 41 years. She is the current broker of Downing-Frye Referral Network (Realty) Inc. Over the years, she has held virtually every position in our company!!! Her current position is executive assistant to the brokers. She also handles escrow verification

  • Sherry-Oldham

    Sherry Oldham

    Sherry heads up our MLS department. She has been with the Downing-Frye family for over 20 years. She will typically input over 4000 listings and revisions over the course of the year. Sherry’s smile will brighten up a rainy day.

  • Bonnie-Wallace

    Bonnie Wallace

    Bonnie is the head receptionist for the Naples office. She has had this position for over 20 years. Her outgoing, friendly demeanor is well known within our local real estate community. She has a heart of gold.

  • Marge-Nowak

    Marge Nowak

    Among her many duties, Marge handles billing, deposits and commission check processing. It should be pointed out that Downing-Frye cuts it’s commission checks daily. Marge has been with our family for over 9 years.

  • Michelle-Kaufman

    Michelle Kaufman

    Michelle has over 20 years of experience as a receptionist. Seven years ago, she joined the Downing-Frye family. Michelle is one of the nicest people you will ever meet. Michelle handles an advanced listing showing system that is state of the art.

  • Trish-Parris

    Patricia Parris

    Known as Trish within our company, Trish handles our rental and sales contract paperwork. With well over 400 rentals, and being the most active office in town for sales contracts, Trish stays busy!!! Trish has been with Downing-Frye for over 7 years.

  • Susan Butler__031 - 3 x 5

    Susan Butler

    Susan is the weekend receptionist for the Naples office. She has years of experience as a receptionist.

  • Kim-Hackett

    Kim Masse-Hackett

    Kim is the head receptionist in the Bonita Springs office. Kim is a” jack of all trades” as she handles multiple office duties. Her warm smile is greatly appreciated within a very busy office.

  • Emily-Hughes

    Emily Hughes

    Emily is the newest employee to the Downing-Frye family. She is being cross trained to handle multiple positions on a part time basis.

  • Bob Hewes

    Internet Lead Manager – Bob Hewes

    Meet our Internet Lead Manager, Bob Hewes. Bob was NABOR’s Realtor of the Year in 1997. Bob’s job is to distribute the thousands of leads that come into our company. Your job is to follow up on the leads!!! Bob has also won NABOR’s Educator of the Year award. Bob’s expertise is in technology. He is constantly studying and implementing the cutting edge technology that is rapidly changing our industry.

  • Arlene Carozza

    Corporate Trainer – Arlene Carozza

    Arlene was NABOR president in 2008. She has also been president of the Orlando Association of Realtors in 1992. In addition, Arlene was named NABOR’s Realtor of the Year in 2000. Arlene’s classes focus on how to survive and thrive in this business. Some of her topics include: Business Planning, How to Get a Listing, The Art of Cold Calling, How to Work With the M.L.S. and Tapping in to Your Sphere of Influence.

  • Ethel Graham__005 - 3 x 5

    Corporate Trainer – Ethel Graham

    Ethel has been on the NABOR Legal Resources Committee for over ten years. Ethel covers a wide variety of topics including: Sales Contract Forms (with addendums), Listing Contract Forms (with addendums), Annual Leases, Seaso nal Leases, Mold, Radon and Defective Drywall, Fair Housing Laws, Technology, Corporate Web Site, Naplesarea.com, Code of Ethics and many other pertinent topics!!!!